Privacy policy
This policy explains how Content Nestcore handles personal data submitted through content-nestcore.click and during professional engagements.
Data controller
Content Nestcore, Sai Ying Pun, Hong Kong, Hong Kong, is the controller for personal data collected via this website. Contact: info@content-nestcore.click or +85290489942.
Data we collect
When you use the contact form we receive your name, email address, optional engagement preference, billing or churn context, and message content. Server logs may record IP address and basic browser metadata. Cookie use is described on our cookies page.
Purpose and legal basis
We process inquiry data to respond to your request and to prepare estimates. During engagements we process business contact details and operational data you provide to deliver subscription revenue dashboards and churn analysis. Processing is based on your request for steps prior to a contract, performance of a contract, and our legitimate interest in operating the studio securely.
Retention
Inquiry messages are retained up to 24 months unless a longer period is required for an active engagement or dispute. Engagement records are kept for seven years where needed for accounting. Analytics cookie identifiers, if accepted, follow the durations listed in the cookies table.
Sharing
We do not sell personal data. We may use hosting and email providers who process data on our instructions. Client billing extracts shared during engagements are treated as confidential and used only for the commissioned work.
International transfers
Hong Kong is our primary location. If a processor stores data outside Hong Kong, we take steps appropriate to the destination to protect the data, including contractual safeguards where required.
Your rights
Subject to applicable Hong Kong law, you may request access, correction, or deletion of personal data we hold about you, and you may object to certain processing. Contact us at info@content-nestcore.click. You may also lodge a complaint with the relevant privacy authority.
Children
This site is intended for business audiences. We do not knowingly collect data from children.
Updates
We may revise this policy. The version on this page is current as of publication. Material changes will be reflected here.